Autocue US 10-11-01 WinCuePro News AvStar Interface - Manual (Page 88)

WINCUEPRO FOR AVSTAR USER GUIDE SCROLL CONTROLS
VERSION 1.30 88  QTV 2001
7.5.4 Multi-button Troubleshooting
If you are having problems with your scroll control, for example you cannot scroll or the scroll
control button are not doing what they should, use the following steps to try and troubleshoot the
problem before calling QTV Technical Support (See Technical Support section at the back of this
guide).
1. Check to make sure that the "foot/hand" button on the back of the Multi-button hand
control is not pushed in (if it is the scroll control needs a foot pedal to scroll).
2. Check to make sure that you have selected the correct scroll control in the WinCue
configure scroll controls set-up menu (see section 7.2).
3. Check that all the required buttons are configured correctly in the Configure
Controller section (Note: these will be automatically set-up when you install WinCue
however they may have been manually changed).
If none of the above solves to be the problem don’t then hesitate to contact the QTV Technical
Support line.
TThe Foot Scroll Control