Autocue US 10-11-01 WinCuePro News AvStar Interface - Manual (Page 26)

WINCUEPRO FOR AVSTAR USER GUIDE GETTING STARTED WITH WINCUEPRO NEWS
VERSION 1.30 26  QTV 2001
As mentioned, it might be a good idea to also set up a higher-level prompter user whose
destination is set to the SHOW directory:
NOTE: There is currently (1.1.7) a bug in rxnet that prevents WinCue from accessing queues
with read groups. Rundown queues that are going to be prompted can’t have a read group. This
is expected to go away in 1.2.
Additionally, in AvStar versions earlier than 1.1.9, it’s important to synchronize the date/time on
the news servers. If the time differs more than 5 seconds between the servers, the WinCue may
not be able to download stories created on the server other than the one the WinCue is logged in
to. The resulting error message on WinCue is:
AvStar Interface: unable to retrieve story
If you get this message when trying to download certain stories, simply re-sync the time on the
news servers with the date command, and then modify the affected stories. This bug is fixed in
AvStar 1.1.9 and higher.
3.2 WinCue Prompter Configuration
HOSTS File Setup
The WinCue PC needs to be on the network. It either needs to be able to find the AvStar system
through a DNS, or it needs a local HOSTS file. Under NT the HOSTS file lives in
c:\winnt\system32\drivers\etc\.
It is preferred to edit it from a command prompt, to
prevent programs like NOTEPAD from sticking a .TXT extension on it.