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Troubleshooting, Repair and calibration – ERICO EST401 ERITECH Clamp-on Ground Resistance Tester User Manual

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Troubleshooting

Symptom

Indication/Recommended Action

Instrument will not turn ON

Low Battery
Replacement required

Continuous audible tone

Alarm setpoint tripped
Deactivate Alarm or
Change Setpoint Trigger mode

Display is erratic

Foreign matter in jaws
Clean jaw mating surfaces

Function controls inoperative

Hold button on
Turn HOLD off

Light pulsing audible beep

Normal operation
Battery power management feature

Repair and Calibration

To ensure that your instrument meets factory specifications, we recommend that it be
submitted to our factory Service Center at one-year intervals for recalibration, or as required
by other standards or internal procedures.

For instrument repair and calibration:

You must contact our Service Center for a Return Material Authorization number (RMA#).
This will ensure that when your instrument arrives, it will be tracked and processed
promptly. Please write the RMA# on the outside of the shipping container. If the instrument
is returned for calibration, we need to know if you want a standard calibration, or a
calibration traceable to N.I.S.T. (includes calibration certificate plus recorded calibration
data).

ERICO, Inc.
34600 Solon Road
Solon, Ohio 44139
Tel:

(800) 248-9343 or (440) 542-3832

Fax: (800) 677-8131 or (440) 248-8911

(Or contact your authorized distributor)

Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.

NOTE: All customers must obtain an RMA# before returning any instrument.

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