Troubleshooting, Repair and calibration – ERICO EST401 ERITECH Clamp-on Ground Resistance Tester User Manual
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www.erico.com
Troubleshooting
Symptom
Indication/Recommended Action
Instrument will not turn ON
Low Battery
Replacement required
Continuous audible tone
Alarm setpoint tripped
Deactivate Alarm or
Change Setpoint Trigger mode
Display is erratic
Foreign matter in jaws
Clean jaw mating surfaces
Function controls inoperative
Hold button on
Turn HOLD off
Light pulsing audible beep
Normal operation
Battery power management feature
Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend that it be
submitted to our factory Service Center at one-year intervals for recalibration, or as required
by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Return Material Authorization number (RMA#).
This will ensure that when your instrument arrives, it will be tracked and processed
promptly. Please write the RMA# on the outside of the shipping container. If the instrument
is returned for calibration, we need to know if you want a standard calibration, or a
calibration traceable to N.I.S.T. (includes calibration certificate plus recorded calibration
data).
ERICO, Inc.
34600 Solon Road
Solon, Ohio 44139
Tel:
(800) 248-9343 or (440) 542-3832
Fax: (800) 677-8131 or (440) 248-8911
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are available.
NOTE: All customers must obtain an RMA# before returning any instrument.
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