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Limited warranty, Warranty repairs – ERICO EST401 ERITECH Clamp-on Ground Resistance Tester User Manual

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www.erico.com

Limited Warranty

The Model EST401 is warranted to the owner for a period of one year from the date of
original purchase against defects in manufacture. This limited warranty is given by ERICO

®

,

Inc., not by the distributor from whom it was purchased. This warranty is void if the unit has
been tampered with, abused or if the defect is related to service performed without ERICO,
Inc. authorization.

What ERICO, Inc. will do:

If a malfunction occurs within the one-year period, you may return the instrument to us for
repair, provided we have your proof of purchase. ERICO, Inc. will, at its option, repair or
replace the faulty material.

What you must do to return an Instrument for Warranty Repair:

First, request a Return Material Authorization Number (RMA#) by phone or by fax from
our Service Department (see address below), then return the instrument along with the
RMA Form. Please write the RMA# on the outside of the shipping container. Return the
instrument, postage or shipment pre-paid to:

ERICO, Inc.
34600 Solon Road
Solon, Ohio 44139
Tel:

(800) 248-9343 or (440) 542-3832

Fax: (800) 677-8131 or (440) 248-8911

Caution: To protect yourself against in-transit loss, we recommend you insure your
returned material.

NOTE: All customers must obtain an RMA# before returning any instrument.

WARNING
ERICO products shall be installed and used only as indicated in ERICO’s product instruction sheets and training materials. Instruction sheets
are available at www.erico.com and from your ERICO customer service representative. Improper installation, misuse, misapplication or other
failure to completely follow ERICO’s instructions and warnings may cause product malfunction, property damage, serious bodily injury and
death.

WARRANTY
ERICO products are warranted to be free from defects in material and workmanship at the time of shipment. NO OTHER WARRANTY,
WHETHER EXPRESS OR IMPLIED (INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), SHALL
EXIST IN CONNECTION WITH THE SALE OR USE OF ANY ERICO PRODUCTS. Claims for errors, shortages, defects or nonconformities
ascertainable upon inspection must be made in writing within 5 days after Buyer's receipt of products. All other claims must be made in
writing to ERICO within 6 months from the date of shipment or transport. Products claimed to be nonconforming or defective must, upon
ERICO's prior written approval in accordance with its standard terms and procedures governing returns, promptly be returned to ERICO for
inspection. Claims not made as provided above and within the applicable time period will be barred. ERICO shall in no event be responsible
if the products have not been stored or used in accordance with its specifications and recommended procedures. ERICO will, at its option,
either repair or replace nonconforming or defective products for which it is responsible or return the purchase price to the Buyer. THE
FOREGOING STATES BUYER’S EXCLUSIVE REMEDY FOR ANY BREACH OF ERICO WARRANTY AND FOR ANY CLAIM, WHETHER SOUNDING
IN CONTRACT, TORT OR NEGLIGENCE, FOR LOSS OR INJURY CAUSED BY THE SALE OR USE OF ANY PRODUCT.

LIMITATION OF LIABILITY
ERICO excludes all liability except such liability that is directly attributable to the willful or gross negligence of ERICO's employees. Should
ERICO be held liable its liability shall in no event exceed the total purchase price under the contract. ERICO SHALL IN NO EVENT BE
RESPONSIBLE FOR ANY LOSS OF BUSINESS OR PROFITS, DOWNTIME OR DELAY, LABOR, REPAIR OR MATERIAL COSTS OR ANY SIMILAR
OR DISSIMILAR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY BUYER.

Warranty Repairs

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