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Hardware alarm – Dascom T2150 User Guide User Manual

Page 111

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User guide

Troubleshooting

101

Paper jam.

`

Eliminate the paper jam detec-
ted by the paper motion sensor.
For the procedure, see

Paper

jam (fanfold paper)

, (page 97)

or

Paper jam (single sheets)

,

(page 98).

Internal hardware error.

`

Try switching off and on.

`

Check if changes to options
have been previously carried
out.

`

Note down the display messa-
ge. Contact your dealer.

Transmission error from computer
to printer via the optional serial
interface.

`

Compare the interface configu-
ration of your printer with the
settings of your computer (pro-
tocol), see

Interfaces,

(page 145)

.

`

Check the cable, if necessary
replace it.

`

The cable exceeds the maxi-
mum allowed length, see

Inter-

face specifications

, (page 113).

Transmission error (serial inter-
face).

`

Compare the format setting of
your printer with the setting of
your computer.

`

Check the permissible cable
length, see

Interface specificati-

ons

, (page 113).

`

See parity error.

Received data which has not yet
been printed is overwritten with
new data.

`

If an optional serial interface is
installed: Check that the correct
busy protocol (e.g. XON XOFF)
is set in the menu Serial inter-
face, protocol
, see

Protocol

(Protocol)

, (page 57).

`

Check the interface cable, see
section

Connecting the printer

,

(page 8)

and

Interfaces,

(page 145)

.

Message

Possible cause

Corrective action

Paper Jam

Hardware Alarm

Parity Error

Frame Error

Overrun Error

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