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chiliGREEN W251CZQ User Manual

Page 218

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Troubleshooting

8 - 10 Problems and Possible Solutions

8

The system freezes or the screen goes
dark.

The system’s power saving features have timed-out. Use the AC/DC adapter,
press the sleep (Fn + F4) key combination, or press the power button if no LEDs
are lit.

The system never goes into a power
saving mode
.

Power Options features are not enabled. Go to the Windows Power Options
menu and enable the features you prefer (see

“Power Plans” on page 3 - 4

).

The Wireless LAN or Bluetooth modules
cannot be detected.

The modules are off. Check the LED indicators

and/or function key indicator

to see if the WLAN or Bluetooth module is on or off (see

Table 1 - 2, on page 1

- 9

). If the LED indicator is off, then press the Fn + F11 (WLAN) or Fn + F12

(Bluetooth) key combination(s) in order to enable the modules (see

“Function/

Hot Key Indicators” on page 1 - 13

).

The PC Camera module cannot be
detected.

The module is off. Press the Fn + F10 key combination in order to enable the
module (see

“Function/Hot Key Indicators” on page 1 - 13

). Run the camera

application to view the camera picture.

Problem

Possible Cause - Solution

Other Keyboards

If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will
detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not
work.