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chiliGREEN W251CZQ User Manual

Page 217

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Troubleshooting

Problems and Possible Solutions 8 - 9

8

You forget the boot password.

If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.

The sound cannot be heard or the volume
is very low
.

The volume might be set too low. Check the volume control in the Volume
Control Panel
in the Windows taskbar, or use the key combination Fn + F5 and
F6 (see

“Function/Hot Key Indicators” on page 1 - 13

) to adjust.

Audio cannot be recorded from the built-
in or external microphone.

The audio recording options need to be configured from the VIA HD Audio
Deck
. See

“Audio Features” on page 2 - 12

for configuration information, and

“PC Camera Audio Setup” on page 7 - 4

for information on recording audio

from the PC Camera.

Unwelcome numbers appear when
typing.

Check that Num Lock is not turned ON.

Problem

Possible Cause - Solution

Password Warning

If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.