Apple Express Fax/Modem - Manual (Page 155)

I see a complete screen full of unreadable characters.
A complete screen of random text may be caused by a bad connection, or
may occur when your modem’s automatic settings don’t match those required
by the remote computer.
Here are some possible solutions:
m Reconnect your telephone cord firmly. It doesn’t happen often, but an
improper connection can turn your data into unreadable text.
m If the problem persists, hang up and dial again.
m If you are sure you have a normal connection, but the problem persists,
check with your communications software user’s guide to confirm that your
modem is set correctly for speed, error checking, and data compression.
m Check with the person (or information service) at the other end of the line
to be sure your transmission rates (14400, 9600, 4800, 2400, 1200, 300 bps)
are the same.
m Try another parity setting until the transmission is normal.
m If you can’t see what you type, turn on your local echo setting (some
software applications call this the duplex setting). If you see two of
everything you type, turn off your local echo setting. An incompatible echo
setting can cause double lines of text to appear on your screen; it can also
prevent any text from appearing on the screen.
m Try another setting until the transmission is normal.
To manually set speed, parity, and other parameters, see “Reaching another
modem” in Chapter 2 and look for information on adjusting settings in your
communications software user’s guide.
143 T I P S A N D T R O U B L E S H O O T I N G