Obtaining service and support, Testing and repairing a damaged disk – Apple Power Macintosh 4400 User Manual
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If you have an Apple printer, you need to determine which printer driver to
reinstall—the one that came on a floppy disk with your printer or the driver
that comes on the system software CD-ROM disc (both drivers must have
identical names). You should install the driver that has the most recent date.
You can see the date of a driver file by inserting its disk and choosing to view
its contents by Name (choose “by Name” from the View menu). To install the
printer driver from the CD-ROM disc, drag it to the System Folder on your
hard disk and then click OK. To install the printer driver that came on a
floppy disk with your printer, refer to the manuals that came with the printer
for instructions.
Obtaining service and support
Your computer came with a booklet that describes the service and support
options that are available from Apple. The booklet contains phone numbers
you can call if you have trouble with your computer and also describes many
other ways of obtaining support information from online services, the
Internet, and automated fax services.
Testing and repairing a damaged disk
Hard disks and floppy disks can become damaged by repeated use
and handling.
When do you need to repair a disk?
If you see a message reporting that a disk is damaged or unreadable, you may
need to repair the disk.
Dealing with a potentially damaged disk consists of several steps, which are
explained in more detail later in this section:
m verifying the disk (checking for imperfections) with an application called
Disk First Aid
m repairing any problems detected by Disk First Aid
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Chapter 6