Bay Technical Associates BayStack ARN Routers none - Manual (Page 26)

Installing and Operating BayStack ARN Routers
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Bay Networks Customer Service
If you purchased your Bay Networks product from a distributor or authorized
reseller, contact that distributor’s or reseller’s technical support staff for assistance
with installation, configuration, troubleshooting, or integration issues.
Customers can also purchase direct support from Bay Networks through a variety
of service programs. As part of our PhonePlus™ program, Bay Networks Service
sets the industry standard, with 24-hour, 7-days-a-week telephone support
available worldwide at no extra cost. Our complete range of contract and
noncontract services also includes equipment staging and integration, installation
support, on-site services, and replacement parts delivery -- within approximately
4 hours.
To purchase any of the Bay Networks support programs, or if you have questions
on program features, use the following numbers:
In addition, you can receive information on support programs from your local
Bay Networks field sales office, or purchase Bay Networks support directly
from your authorized partner.
Region Telephone Number Fax Number
United States and
Canada 1-800-2LANWAN; enter Express Routing
Code (ERC) 290 when prompted
(508) 436-8880 (direct)
(508) 670-8766
Europe (33) 92-968-300 (33) 92-968-301
Asia/Pacific Region (612) 9927-8800 (612) 9927-8811
Latin America (407) 997-1713 (407) 997-1714