Toshiba Satellite A100 (PSAAR) - Manual (Page 130)

User’s Manual 9-15
Troubleshooting
USB
Refer also to your USB device’s documentation.
Modem
Refer to the online help files for Appendix C and Appendix D.
Problem Procedure
USB device does
not work
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does not
support USB, you can still use a USB mouse and/
or USB keyboard. If these devices do not work,
make sure the USB KB/Mouse Legacy Emulation
item in HW Setup is set to Enabled.
If problems persist, contact your dealer.
Problem Procedure
Communication
software can’t
initialize modem
Make sure the computer’s internal modem settings
are correct. Refer to Phone and Modem Options in
the Control Panel.
You can hear a dial
tone but can’t make
a call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command. Refer to the
chapter on AT Commands in online help files for
Appendix C, AT Commands .
You place a call, but
a connection can’t
be made
Make sure the settings are correct in your
communications application.
After making a call
you can’t hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command. Refer to the
chapter on AT commands in online help files for
Appendix C, AT Commands .
Communication is
cut off unexpectedly
The computer will automatically cut off
communication when connection with the carrier is
not successful for a set time interval. Try
lengthening this time interval.