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Battery, Password – Toshiba Satellite A100 (PSAAR) User Manual

Page 120

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User’s Manual

9-5

Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN indicator as well

as the battery indicator. For information on indicators and battery operation

see Chapter 6,

Power and Power-Up Modes

.

Password

Problem

Procedure

Battery doesn’t

power the computer
Battery doesn’t

charge when the AC

adaptor is attached

(Battery indicator

does not glow

amber.)

The battery may be discharged. Connect the

AC adaptor to charge the battery.
If the battery is completely discharged, it will not

begin charging immediately. Wait a few minutes.
If the battery still does not charge, make sure the

outlet is supplying power. Test it by plugging in an

appliance. If it doesn’t work, try another power

source.
Check whether the battery is hot or cold to the

touch. If the battery is too hot or too cold, it will not

charge properly. Let it reach room temperature.
Unplug the AC adaptor and remove the battery to

make sure the terminals are clean. If necessary

wipe them with a soft dry cloth dipped in alcohol.
Connect the AC adaptor and replace the battery.

Make sure it is securely seated.
Check the Battery indicator. If it does not glow, let

the computer charge the battery for at least

20 minutes. If the Battery indicator glows after

20 minutes, let the battery continue to charge at

least another 20 minutes before turning on the

computer.
If the indicator still does not glow, the battery may

be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its

operating life, see your dealer.

Battery doesn’t

power the computer

as long as expected

If you frequently recharge a partially charged

battery, the battery might not charge to its full

potential. Fully discharge the battery, then try to

charge it again.
Check the power consumption settings in Power

Saver utility. Consider using a power saving mode.

Problem

Procedure

Cannot enter

password

Refer to the

Password

section in Chapter 7,

HW

Setup and Passwords

.