Toshiba Portege 7140 - Manual (Page 121)

User's Manual Troubleshooting 9-3
Version
5
Last Saved on 20/12/99 04:11
Portege 7140CT User's Manual – 7140_UK.doc – ENGLISH – Printed on 20/12/99 as IM_714UK
Software
The problems may be caused by your software or diskette. If you cannot load
a software package, the media (usually a diskette) may be damaged or the
program might be corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
„ System start-up „ AccuPoint II
„ Self Test „ PS/2 mouse
„ Power „ Serial mouse
„ Password „ PC Card
„ Hotkeys „ Monitor
„ Keyboard „ Sound system
„ LCD panel „ USB
„ Hard disk drive „ Port Replicator
„ Diskette drive „ Hibernation
„ Infrared port „ Modem
„ Printer „ Memory expansion