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4 before contacting a service provider, General descriptions – Konica Minolta Fujitsu Scanner User Manual

Page 168

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6.4 Before Contacting a Service Provider

6.4 Before Contacting a Service

Provider

Check the following items before contacting an authorized FUJITSU Scanner service provider or the
dealer where you bought the scanner.

General descriptions

Items to check

Information

Model

example: fi-5900C
Check the labels on the scanner for the model name.
Refer to

“6.5 Labels on the Scanner” on page 150.

Serial Number

example: 000001
Check the labels on the scanner for the Serial Number.
Refer to

“6.5 Labels on the Scanner” on page 150.

Manufacturing date

example 2005-08 (August 2005)
Check the labels on the scanner for the manufacturing date.
Refer to

“6.5 Labels on the Scanner” on page 150.

Date of purchase

Symptom

Frequency of trouble