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Symptom 7 – Konica Minolta Fujitsu Scanner User Manual

Page 161

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141

6.3 Troubleshooting

6

SOL

V

ING COMMON PR

OBLEMS

(*)

Refer to

“4.5 Cleaning the Transport path and the sensors” on page 110.

NO

YES

Do the lines appear always on the
same location?

Do the lines disappear when scanning
with a lower resolution?

Symptom 7

Vertical lines appear in the scanned image.

Clean the glass surface inside
the ADF. (*)

Set the resolution to a lower
value and scan the document
again.

If the problem canot be resolved with this flowchart, refer to "6.4 Before
contacting a service partner."
After checking the items given in section 6.4, contact an authorized
FUJITSU scanner service provider or your dealer.

YES

NO