Konica Minolta bizhub C200 - Manual (Page 145)

C200 12-3
Troubleshooting 12
12.2 Unable to specify desired settings or unable to print as specified
Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or
if the print results do not represent the settings that have been specified.
2
Note
Some of the printer driver functions cannot be combined with other functions.
12.2.1 Printer driver settings have no effect
12.2.2 Error message
Symptom Cause Remedy
A printer driver setting cannot be se-
lected. Some functions cannot be com-
bined. Do not try to select settings that are
not available.
A "Conflicts" message with "Unable
to Select" or "Function Canceled" ap-
pears. An incorrect combination of func-
tions has been specified. Check the settings and specify the
functions correctly.
Printing is not performed as specified. Incorrect settings may be specified. Check each setting in the printer
driver.
Function settings can be combined
in the printer driver, but not on this
machine.
The paper size, orientation, and oth-
er settings specified in the applica-
tion may have priority over those
specified in the printer driver. Specify the correct settings in the
application.
The watermark cannot be printed. The watermark may not be correctly
set. Check the watermark settings.
The watermark density may be set
to a level that is too low. Check the density settings.
Watermarks cannot be printed in
graphics applications in some cas-
es. No watermark can be printed if that
is the case.
The duplex print setting cannot be
specified. The optional expanded memory unit
may not be installed. The duplex print function is available
only when the optional duplex unit
and expanded memory unit is in-
stalled.
The secure print setting cannot be
specified. The optional expanded memory unit
may not be installed. The secure print function is available
only when the optional expanded
memory unit is installed.
Printing is not performed entirely
when "Collate" is specified. Available memory space of the ma-
chine may be insufficient. Use the sort function in the print
menu of the application.
The overlay is not printed properly. Available computer memory space
may be insufficient. Simplify the overlay to reduce the
data size.
Images are not printed properly. Available computer memory space
may be insufficient. Simplify the images to reduce the
data size.
Paper is not fed from the specified pa-
per source. Paper will not be fed from the spec-
ified paper source if that paper
source is loaded with paper of a dif-
ferent size or orientation. Load the paper source with paper of
the appropriate size and orientation.
The field for account track setting is
grayed out, disabling setting. In the printer driver, the Account
Track function may be disabled. In "Configure", specify a setting for
account track.
Message Cause and remedy
Cannot connect to the network. A connection to the network could not be established. Check if the network
cable is correctly connected. In addition, check that the "Network Settings"
parameters have been correctly specified.