9 if you suspect a failure then do the following, Cannot send a fax correctly – Konica Minolta Bizhub 215 User Manual
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If you suspect a failure then do the following
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If you suspect a failure then do the following
If fax transmission or reception fails, check the corresponding item in the following table.
Cannot send a fax correctly
Fax status
Major cause
Correction action
The original is not scanned.
Is the original too thick?
Load the original onto the Origi-
nal Glass. For details, refer to
[User's Guide Copy Operations].
Is the original too thin or small?
Load the original onto the Origi-
nal Glass. For details, refer to
[User's Guide Copy Operations].
Is the Original Glass dirty?
Wipe the Original Glass with a
soft, dry cloth.
The original is scanned oblique-
ly.
Does the Lateral Guide match
the original width?
Adjust the Lateral Guide to the
original width. For details, refer
to [User's Guide Copy Opera-
tions].
An unclear image has been re-
ceived at a destination.
Is the original positioned correct-
ly?
Position the original correctly.
For details, refer to [User's Guide
Copy Operations].
Is the Original Glass dirty?
Wipe the Original Glass with a
soft, dry cloth.
Is the original text too faint?
Specify the scanning density. For
details, refer to [User's Guide Fax
Operations].
Is there a problem with the line
status or destination fax?
Make a copy in this machine to
check the result. If a copy image
is clear, send a fax again.
A blank image has been re-
ceived at a destination.
Is the original loaded, turning
down the original side to be
sent? (in use of ADF)
Load the original, turning up the
original side to be sent. Then,
send the original again. For de-
tails, refer to [User's Guide Copy
Operations].
Cannot send a fax automatical-
ly.
Was the number called correct?
Check the number.
Did you call a telephone-dedicat-
ed number?
Check the number.
Was there any problem at the re-
cipient end? (Paper out, Auto RX
is disabled, the power is not
turned off, and other causes)
Check with the sender.