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Solving other problems 10-32 – Konica Minolta bizhub C25 User Manual

Page 293

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Solving Other Problems

10-32

The
web-based
utility can-
not be
accessed.

The PageScope Web
Connection Adminis-
trator’s password is
incorrect.

The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and an 16-character
maximum. For details of the
PageScope Web Connection adminis-
trator password, refer to the [Refer-
ence Guide] on the Documentation
CD/DVD.

Media is
wrinkled.

The media is moist
from humidity or hav-
ing water spilled on
it.

Remove the moist media and replace
it with new, dry media.

The media feed roller
or fuser unit is defec-
tive.

Check them for damage. If necessary,
contact Technical Support with the
error information.

Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.

Use KONICA MINOLTA-approved
media. See “Specifications” on
page 3-2.

Also, refer to
http://konicaminolta.com
for a complete list of currently
approved media.

Data was
sent to the
machine, but
it doesn’t
print.

An error message is
displayed in the mes-
sage window.

Handle according to the message dis-
played.

A job may be can-
celled if user authen-
tication setting is
specified.

Click the User Authentication button in
the printer driver, and then type in the
necessary information before printing.

The hard
disk was
automati-
cally format-
ted.

The hard disk was
full.

Delete print jobs and resources (fonts,
forms, etc.) which were saved on the
hard disk using Download Manager or
PageScope Web Connection.

The Com-
pactFlash
card was
automati-
cally format-
ted.

The CompactFlash
card was full.

When the control panel displays
[MEMORY NEAR FULL], delete
resources (fonts, forms, etc.) which
were saved on the memory card using
Download Manager or PageScope
Web Connection.

Symptom

Cause

Solution