Solving other problems 10-32 – Konica Minolta bizhub C25 User Manual
Page 293
Solving Other Problems
10-32
The
web-based
utility can-
not be
accessed.
The PageScope Web
Connection Adminis-
trator’s password is
incorrect.
The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and an 16-character
maximum. For details of the
PageScope Web Connection adminis-
trator password, refer to the [Refer-
ence Guide] on the Documentation
CD/DVD.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on
it.
Remove the moist media and replace
it with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Specifications” on
page 3-2.
Also, refer to
http://konicaminolta.com
for a complete list of currently
approved media.
Data was
sent to the
machine, but
it doesn’t
print.
An error message is
displayed in the mes-
sage window.
Handle according to the message dis-
played.
A job may be can-
celled if user authen-
tication setting is
specified.
Click the User Authentication button in
the printer driver, and then type in the
necessary information before printing.
The hard
disk was
automati-
cally format-
ted.
The hard disk was
full.
Delete print jobs and resources (fonts,
forms, etc.) which were saved on the
hard disk using Download Manager or
PageScope Web Connection.
The Com-
pactFlash
card was
automati-
cally format-
ted.
The CompactFlash
card was full.
When the control panel displays
[MEMORY NEAR FULL], delete
resources (fonts, forms, etc.) which
were saved on the memory card using
Download Manager or PageScope
Web Connection.
Symptom
Cause
Solution