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Solving other problems 10-28 – Konica Minolta bizhub C25 User Manual

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Solving Other Problems

10-28

Printing from
a USB mem-
ory device is
not possible.

The file format (file
extension) is not one
that can be printed.

Only files with the format (extension)
for JPEG, TIFF, XPS or PDF can be
printed.

[MEMORY DIRECT]
for the machine is set
to [DISABLE].

Change the setting for the [UTILITY]
menu/[ADMIN. MANAGEMENT]/
[MEMORY DIRECT] to [ENABLE].

A public user is not
specified for user
authentication.

Contact the administrator of this unit.

Printing
takes too
much time.

The machine is set to
a slow printing mode
(for example, thick
stock).

It takes more time to print with special
media. When using regular paper,
make sure that the media type is set
properly in the driver.

The machine is set to
power saving mode.

It takes time for printing to start in
power saving mode.

The job is very com-
plex.

Wait. No action needed.

There is not enough
machine memory.

Install the optional memory to increase
the machine’s memory capacity.

A toner cartridge for
a different region or
an unapproved toner
cartridge is installed
([Wrong Toner X] is
displayed in the mes-
sage window).

Install a correct KONICA MINOLTA
toner cartridge approved for your spe-
cific machine.

If an error has been
detected during
printing job transmis-
sion in the Copy
mode, it takes a while
to process the error
and resume the print-
ing operation.

Wait. No action needed.

Blank pages
are printed.

One or more of the
toner cartridges are
defective or empty.

Check the toner cartridges. The image
will not print correctly or not at all, if
the cartridges are empty.

The wrong media is
being used.

Check that the media type.

Symptom

Cause

Solution