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Solving other problems 10-31 – Konica Minolta bizhub C25 User Manual

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Solving Other Problems

10-31

With N-up
on multiple
copies, the
output is
incorrect.

Both the printer
driver and the appli-
cation have been set
for collation.

For N-up on multiple copies, choose
[Collate] only in the printer driver’s
[Basic] tab. Do not set collation in the
application.

Booklet Left
and Right
Binding out-
put is incor-
rect.

Both the printer
driver and the appli-
cation have been set
for collation.

For [Booklet] ([Left Binding] and [Right
Binding]), choose [Collate] only in the
printer driver’s [Basic] tab. Do not set
collation in the application.

You hear
unusual
noises.

The machine is not
level.

Place the machine on a flat, hard, level
surface.

The tray is not
installed correctly.

Remove the tray that you are printing
from and reinsert it completely into the
machine.

There is a foreign
object stuck inside
the machine.

Turn off the machine and remove the
object. If you cannot remove it, con-
tact Technical Support.

When copy-
ing or scan-
ning with the
ADF, a band
appears at
the end of
the image or
paper (5 to 6
mm).

A malfunction may
have occurred while
paper was being
transferred with the
ADF.

If a band appears in the copy after
copying, select a copy density setting
that is one level darker.

If a band appears in the image after
scanning, scan using the original
glass.

Scanned
images are
noisy.

Resolution is set to
[150x150dpi] while
the scan mode is set
to [MIX] or [TEXT].

Set the scan mode to [PHOTO].

Some areas
of the
scanned
image are
missing.

Acrobat 8 (Macin-
tosh version) is used
for scanning the
image.

With the Acrobat Scan setting, turn off
the OCR and Filtering functions.

Symptom

Cause

Solution