Konica Minolta bizhub C25 - Manual (Page 287)

Solving Problems with Media Misfeeds 10-26
Media is
misfeeding. Envelopes are facing
the wrong way in Tray
1. Load the envelopes in Tray 1 with the
flaps facing up.
If the flaps are on the long edge, load
the envelopes with the flap edge
toward the machine and the flap side
facing up.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media.
See “Specifications” on page 3-2.
Also, refer to
http://konicaminolta.com
for a complete list of currently
approved media.
The media feed roller
is dirty. Clean the media feed roller.
For more details, refer to “Media Roll-
ers” on page 9-5.
Symptom Cause Solution