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Solving other problems 10-29 – Konica Minolta bizhub C25 User Manual

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Solving Other Problems

10-29

Not all pages
print.

A different user acci-
dentally canceled the
job.

Try printing the remaining pages.

The tray is empty.

Check that the tray is loaded with
media, in place, and secure.

A document is
printed with an over-
lay file which has
been created by an
unsuitable printer
driver.

Print the overlay file using a suitable
printer driver.

Some parts
of the image
are lost with
2in1 (4in1)
copying.

When printing enve-
lopes, the zoom ratio
was specified, and
then 2in1 (4in1) copy-
ing was set.

With 2in1 (4in1) copying, the zoom
ratio is automatically adjusted. For
2in1 (4in1) copying on media with a
narrow printing area, such as enve-
lopes, set 2in1 (4in1) copying, and
then adjust the zoom ratio, if neces-
sary.

Machine
resets or
turns off fre-
quently.

The power cord is not
correctly plugged
into the outlet.

Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.

A system error
occurred.

Contact Technical Support with the
error information.

Symptom

Cause

Solution