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Pulsarp(p factory service policy, Pulsar, Factory service policy – Pulsafeeder Pulsar Shadow User Manual

Page 2: Safety considerations

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PULSAR

Factory Service Policy

Should you experience a problem with your PULSAR pump, first consult the troubleshooting guide in
your operation and maintenance manual. If the problem is not covered or cannot be solved, please
contact your local Pulsafeeder Sales Representative, or our Technical Services Department for further
assistance.

Trained technicians are available to diagnose your problem and arrange a solution. Solutions may include
purchase of replacement parts or returning the unit to the factory for inspection and repair. All returns
require a Return Authorization number to be issued by Pulsafeeder. Parts purchased to correct a warranty
issue may be credited after an examination of original parts by Pulsafeeder. Warranty parts returned as
defective which test good will be sent back freight collect. No credit will be issued on any replacement
electronic parts.

Any modifications or out-of-warranty repairs will be subject to bench fees and costs associated with
replacement parts.

Safety Considerations:

1. Read and understand all related instructions and documentation before attempting to install or maintain

this equipment

2. Observe all special instructions, notes, and cautions.

3. Act with care and exercise good common sense and judgment during all installation, adjustment, and

maintenance procedures.

4. Ensure that all safety and work procedures and standards that are applicable to your company and facility

are followed during the installation, maintenance, and operation of this equipment.

Copyright ©2003/2006 Pulsafeeder, Inc. All rights reserved.

Information in this document is subject to change without notice. No part of this publication may be
reproduced, stored in a retrieval system or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder, Inc.

This manual is related to the following products: