AMT Datasouth 600 - Manual (Page 47)

User Manual 45
User Detected Errors
The following tables contain solutions other than user detected or visualized errors.
Description of Issue Possible Cause Possible Correcting Procedures
Printer not attached to a
power source. 1. Verify Power Plug on back of printer is pushed firmly in.
2. Verify Power Adapter is connected to a known power
source.
3. See Maintenance Manual for procedure of verifying and
changing of the fuse.
No power or
LEDs are not ON
Power Switch is not in
the on position. 1. Verify Switch is in the ‘1’ position.
2. Toggle switch to verify both off and on conditions.
Media Latches not
closed. 1. Open the Top Cover.
2. Verify Media is installed according to the Loading
Instructions.
3. Press firmly on the top of the Printhead Mechanism and
verify the both the right and left latches are locked.
4. Close the Top Cover.
Media not feeding
properly
Media not installed
correctly Verify Media is installed according to the Loading
Instructions.
Media is drifting to
the right as it comes
out of the printer. Media Guides not in the
proper position. 1. Open the Top Cover.
2. Verify Media is installed according to the Loading
Instructions.
3. Verify that the right Media is in the proper Position. The
media needs to be snug between the left and right guides.
Improper loading of the
stock. 1. Verify Media is installed under the media guides.
2. Verify that the right Media Guide is in the proper
Position. The media needs to be snug between the left
and right guides.
Text prints off the
right of left side of
the media
Width of stock is
incorrect. 1. Verify that the width of the stock matches that of
previous roll. If not contact media supplier.
2. Verify that the label is centered properly on the backing
of the stock. If not contact media supplier.
Media is not Calibrated Run Media Calibration procedure
Media not installed
under Media Guides 1. Verify Media is installed under the media guides.
2. Verify that the right Media Guide is in the proper
Position. The media needs to be snug between the left
and right guides.
Media Sensor not
functioning 1. Turn off the printer and remove the media.
2. Using a Swab dipped in Alcohol clean the Media Sensor.
See User’s Manual for location of sensor.
Printer feeds blank
labels before printing
Backing of stock to
dark for media sensor Verify that the stock matches that of previous roll. If not
contact media supplier.