AMT Datasouth 600 - Manual (Page 46)

44 User Manual
TROUBLESHOOTING AND MAINTENANCE
When the printer detects a malfunction or an abnormal condition occurs the READY LED
will begin to blink. The printer will also stop printing and communication with the host will
stop.
Check the following LED conditions when the READY LED is blinking.
LED Error Condition and possible Cause and Correction
m READY Blinking:
Ø The format or baud rate of the RS232 protocol is incorrect between the
printer and host.
Ø The cutter can not cut off the media, check the media and cutter.
Ø The printer buffer is full. Can be caused by the loaded soft fonts, graphics
or forms.
m MEDIA Blinking: Media Error. A reflective sensor under the media stock monitors the
media. If the media sensor does not see the media stock or if the next
Top-of-Label is not at the expected location or if the back of the
media stock absorbs the reflection this error may occur.
Ø Typically a Media OUT has occurred. Install a new media.
Ø Verify that Media Sensor is in proper position.
Ø Verify that a foreign substance does not cover the Media Sensor slot.
Ø Verify that the media stock have dark information printed on the back.
Ø Calibrate the printer.
m RIBBON Blinking: Ribbon error occurred. The printer monitors the motion of the Supply
roll. If the printer is set for Thermal Transfer and the Supply Roll
does not turn, then a ribbon error will occur.
Ø Typically the ribbon is out. Install a new ribbon.
Ø Ribbon has broken. Verify that the Heat and the Print Speed settings do
not result in burning the ribbon in two. Also, very large black lines that are
full length of the media may also cause the ribbon to separate.
Ø Does the Ribbon Supply and Ribbon Take-up Cores have notches on the
left side of the core. If not then use the adapter cores.
Ø Verify that the ribbon is being pulled by the Take-up roll.