HP PSC 2210xi All-in-One Printer User Manual
Page 64
additional setup information
58
hp psc 2200 series
If the New Hardware Message appears (Windows 98, 2000, ME, or XP)
If you set up your HP PSC and connect it directly to your computer before
you install the software, you may encounter one of the following messages:
To avoid errors, install the HP PSC software before you connect the HP PSC
to your computer. If one of the above messages appeared and you clicked
Next or OK, do the following:
1
Press Esc on your keyboard to exit.
2
Turn off your HP PSC.
3
Disconnect the HP PSC from your computer (detach the USB cable).
4
Follow the software installation steps outlined in the Setup Poster that
came with your HP PSC.
If the previous version installed message appears
If you receive a message that you have a previously installed version, you
will not be able to finish installing the HP PSC software.
You will have to uninstall the previously installed version in order to install
the HP PSC software.
If your computer is unable to communicate with your HP PSC
If communication cannot be established between your computer and
HP PSC (for example, the HP PSC status icon has the yellow error triangle),
try the same tasks outlined under If Microsoft’s New Hardware Found
message does not appear on page 57.