HP Insight Control User Manual
Page 40
Table 3 Systems Insight Manager integration (continued)
Solution
Occurs when
Issue
performance
management\PMPTools.xml”
Execute the command
mxconfigrefresh
from the
command line interface.
•
Copy PMPTools.xml from
path>:\Insight Control
performance management\
to
path>:\Systems Insight Manager\Setup . Execute the command from the command line interface. Note the name used in the browser HP SIM CMS name link is not resolved The error message Page Not Found on the network and that it is not being Insight Control performance management licensing and monitoring The following table describes issues and solutions that can be associated with licensing and Table 4 Insight Control performance management license administration issues Solution Occurs when Issue To reactivate the appropriate Current The Unknown Performance status, While logged in as Administrator, left unattended and idle for 15 minutes and one of the following error 1. Close the Unknown Performance or more. The session has expired, and • The Current User must have 'administrator' or 'operator' rights enabled 2. Launch the page again by clicking in order to access column of the HP Insight Control Performance Management administration functions. console or by selecting the page • The Current User must have 'administrator' rights enabled in order to access Performance Management licensing functions. To ensure that the Virtual Host is When the virtual host is not licensed While attempting to monitor a virtual 1. Select the host server on the All 2. Click Deploy on the All Systems 3. Select License Manager, and then 40 Troubleshooting
mxconfigrefresh
window. Verify that the name resolves
correctly on the network.
appears when launching Performance
Management from the HP SIM menu.
affected by any proxy settings in the
browser.
administration issues
monitoring administration.
User access level rights after a session
has expired:
Error Performance status, or
Monitoring Administration page was
access to functions from the
Monitoring Administration page is lost
messages appears:
status, Error Performance Status, or
Monitoring Administration page.
Performance Management set the
Current User level to Anonymous as a
security precaution.
the appropriate icon in the PF
from the HP Insight Control console
toolbar.
registered and licensed to VMM,
complete the following procedure:
and managed by VMM.
host, the PF column displays a critical
icon for the virtual host.
Systems page.
page.
click Virtual Machine Management.