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HP Insight Control User Manual

Page 40

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Table 3 Systems Insight Manager integration (continued)

Solution

Occurs when

Issue

performance

management\PMPTools.xml”

Execute the command
mxconfigrefresh

from the

command line interface.

Copy PMPTools.xml from installation

path>:\Insight Control

performance management\

to

path>:\Systems Insight

Manager\Setup

.

Execute the command
mxconfigrefresh

from the

command line interface.

Note the name used in the browser
window. Verify that the name resolves

HP SIM CMS name link is not resolved
correctly on the network.

The error message Page Not Found
appears when launching Performance
Management from the HP SIM menu.

on the network and that it is not being
affected by any proxy settings in the
browser.

Insight Control performance management licensing and monitoring
administration issues

The following table describes issues and solutions that can be associated with licensing and
monitoring administration.

Table 4 Insight Control performance management license administration issues

Solution

Occurs when

Issue

To reactivate the appropriate Current
User access level rights after a session
has expired:

The Unknown Performance status,
Error Performance status, or
Monitoring Administration page was

While logged in as Administrator,
access to functions from the
Monitoring Administration page is lost

left unattended and idle for 15 minutes

and one of the following error
messages appears:

1.

Close the Unknown Performance
status, Error Performance Status, or
Monitoring Administration page.

or more. The session has expired, and
Performance Management set the
Current User level to Anonymous as a
security precaution.

The Current User must

have 'administrator' or

'operator' rights enabled

2.

Launch the page again by clicking
the appropriate icon in the PF

in order to access

column of the HP Insight Control

Performance Management

administration functions.

console or by selecting the page
from the HP Insight Control console
toolbar.

The Current User must

have 'administrator'

rights enabled in order

to access Performance

Management licensing

functions.

To ensure that the Virtual Host is
registered and licensed to VMM,
complete the following procedure:

When the virtual host is not licensed
and managed by VMM.

While attempting to monitor a virtual
host, the PF column displays a critical
icon for the virtual host.

1.

Select the host server on the All
Systems page.

2.

Click Deploy on the All Systems
page.

3.

Select License Manager, and then
click Virtual Machine Management.

40

Troubleshooting