13 troubleshooting vcem – HP Virtual Connect Enterprise Manager Software User Manual
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13 Troubleshooting VCEM..........................................................................128
Cannot resynchronize VC Domain that has a configuration mismatch state due to an enabled VC
feature................................................................................................................................128
Updating VC firmware versions in a VC Domain to be compatible with VC 3.70 or later...............129
Performing the VC Domain maintenance operations with forward-compatible VC firmware.............130
General..............................................................................................................................130
VCEM performance..............................................................................................................130
VC Domain Groups and VC Domain Management...................................................................130
Jobs....................................................................................................................................131
Server power management....................................................................................................132
Server profile operations........................................................................................................132
VC Profile Failover................................................................................................................132
Profile operations fail, and the error message "An invalid boot LUN was entered. Check the storage
arrays for the proper LUN number" appears.............................................................................132
Error popup appears when you select HP predefined ranges during remove VC Domain from group
or delete VC Domain Group operations...................................................................................132
VCM shows an incorrect address for VCEM.............................................................................133
Communicating with the enclosure OA....................................................................................133
MAC, WWN, and Serial Number management.......................................................................133
Duplicate MAC and WWN address assignments.....................................................................133
Unauthorized error when trying to access the VCEM home page................................................134
A job appears with Failed status.............................................................................................134
Enclosure has two Onboard Administrators, and one fails..........................................................134
VCEM is prompting for Onboard Administrator credentials on a configured VC Domain................134
VCM does not accept Onboard Administrator credentials..........................................................134
Unable to add VC Domain to a VC Domain Group...................................................................135
Unable to add an unconfigured VC Domain to a VC Domain Group...........................................135
Cannot manage a VC Domain when VC module failover is taking place.....................................136
VC Domain displays Missing External Manager lock status........................................................136
VC Domain displays Configuration Mismatch status..................................................................136
VC Domain displays Connectivity failure status.........................................................................137
Cannot resynchronize VC Domain that is in Configuration Mismatch state....................................138
Operations fail in a VC Domain or VC Domain Group under maintenance status..........................139
Remove from VC Domain Group job is successful but with errors.................................................139
Resolving an expired license status..........................................................................................140
Resolving database operation errors........................................................................................140
Errors occur while loading VCEM pages..................................................................................140
Failed to execute VCEM operation because VC firmware not supported.......................................140
Creating a server profile or adding a VC Domain to a VC Domain Group fails.............................141
Removing VCEM..................................................................................................................141
Backing up and restoring VCEM.............................................................................................141
No HP-predefined ranges for MAC and WWN addresses in VC Domain Groups.........................142
Cannot change the MAC/WWN/Serial Number ranges in VCM when there are server profiles.....142
VCEM database is inaccessible or irretrievable with no backup, or VCEM file systems are corrupt
with no backup....................................................................................................................142
Enclosure has a hardware failure and must be replaced.............................................................143
Replacing VC modules..........................................................................................................144
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