HP Virtual Connect Enterprise Manager Software - Manual (Page 137)

VC Domain displays Connectivity failure status
The Connectivity failure icon might appear if any of the following occur:
•
Connection timeout, network problems, Virtual Connect Ethernet Modules physically not
available, or enclosure problem
•
VCM failover
•
VC Domain firmware update
•
Virtual Connect Ethernet Module IP address change.
To correct this issue, perform any of the following:
•
Ethernet VC modules are not physically available or there is a connection timeout or a network
problems between VCEM and VC Ethernet modules.
To correct this issue, verify the Ethernet VC Modules are still available and that there are no
network-related issues with the VCM. From the command line at the VCEM server, ping the
VC Domain IP.
For information on enclosure problems, see “Enclosure has a hardware failure and must be
replaced” (page 143) .
•
In a redundant environment, the failover between active and standby VC module is taking
place.
To correct this issue:
1.
Verify that the failover between the active and standby VC module is taking place.
2. Wait a few minutes until the failover completes, and then try again.
3. Log into VCM (https://). A status of Active Virtual Connect Manager not
at this IP address might appear.
4. You must also rediscover the Onboard Administrator related to this VC Domain again by
selecting Systems Insight Manager menu Options
→Identify System or Options→Discovery.
•
Verify firmware update is in progress and wait a few minutes until the update is completed.
Log into the VCM (https://), and verify the VC Domain firmware status, click
Domain Settings
→Firmware Management.
•
Run an Systems Insight Manager discovery to identify the new VC Domain IP address and
perform the operation again.
If you perform an operation that changes the VC Domain status to Connectivity failure, VCEM
will check the connectivity using the information from Systems Insight Manager nodes after
the operation completes.
•
Remove the VC Domain from the VC Domain Group, and run the Systems Insight Manager
discovery task to identify the new VC Domain IP address.
Break the external manager lock, and then release these MAC and WWN address ranges
as follows:
1.
Telnet in to VCM using an SSH connection such as SSH Administrator@xxx.xxx.xxx.xxx,
where xxx.xxx.xxx.xxx is the VC Domain IP address.
2. To determine the user name of the external manager account, from the VCM command
prompt, enter show external-manager. For this example, assume the user name
returned was xyz.
3. To disable the account, from the VCM command prompt, enter set external-manager
Username=xyz Enabled=false
.
Perform the following:
VC Domain displays Connectivity failure status 137