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HP Virtual Connect Enterprise Manager Software User Manual

Page 142

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backup is available, then a large amount of information can be reconstructed from the contents of
the VC modules.

It is important that you understand what information is stored in the database, and can be lost
without proper backup practices.

Table 18 (page 142)

describes what components are recovered

if there is not backup strategy in place.

Table 18 Components restored without a backup strategy

Management server stored components

Restored components

Unassigned server profiles

Local user accounts

VC Domain Groups

Network and SAN configurations

MAC and WWN exclusions

Assigned server profiles

The Domain Network and SAN Configuration and assigned Server Profiles can be recovered from
the VC modules. The VC Domain Group definitions, MAC and WWN custom ranges, and MAC
and WWN address exclusions are stored only on the Management Server.

For more information on performing backups and restoring VCEM, see Backing up and restoring
HP Insight Management Central Management Server (Windows)
available from the Insight
Management Information Library at

http://www.hp.com/go/insightmanagement/docs

.

No HP-predefined ranges for MAC and WWN addresses in VC Domain
Groups

After upgrading VCEM 1.40, VC Domain Groups that were using HP-predefined ranges for MAC
and WWN addresses will start using VCEM-defined ranges for new server profiles. VCEM 1.40
and later do not use HP-predefined ranges for MAC and WWN addresses.

Cannot change the MAC/WWN/Serial Number ranges in VCM when
there are server profiles

After removing the VC Domain from a VC Domain Group, you might not be able to modify the
MAC, WWN, or Serial Number ranges in VCM even after removing all server profiles from the
VC Domain. This situation occurs because the MAC, WWN, and Serial Number ranges you
entered when releasing the VC Domain from VCEM have addresses externally in use by server
profiles under VCEM control.

To correct the issue, reset the VC module, and make sure you enter MAC and WWN ranges
defined as exclusion ranges in VCEM. From the VCM user interface, select Tools

→Reset Virtual

Connect Manager.

VCEM database is inaccessible or irretrievable with no backup, or VCEM
file systems are corrupt with no backup

Without a backup, the VCEM cannot restore to the original point. But the network and SAN
configuration and assigned server profiles can be recovered from the VC modules. Reinstall the
VCEM to a fresh system, ensuring that the backup is well prepared on VCEM and its database on
the new VCEM. For more information, see

“Backing up and restoring VCEM” (page 141)

.

To resolve this issue:
1.

Install VCEM 7.1.1 in a fresh machine.

2.

Break the external manager lock in all VC Domains. To remove the external manager account:
a.

Telnet in to VCM using an SSH connection such as SSH Administrator@xxx.xxx.xxx.xxx,
where xxx.xxx.xxx.xxx is the VC Domain IP address.

142

Troubleshooting VCEM

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