Clearing the encryption configuration – HP Secure Encryption User Manual
Page 68
Troubleshooting 68
Error
Description
Action
NVRAM failure
Non-volatile storage corrupted.
Critical Security Parameters
erased per policy. Encrypted
drives are offline.
Use HP Smart Storage Administrator to
reestablish CSPs.
Encryption engine self-test
failure
Encryption engine hardware
failure. Encrypted logical
drives are offline until the
problem is corrected.
Replace the controller to bring encrypted drives
online.
Unable to create a plaintext
volume
While logged into the system,
you are unable to create a
plaintext volume.
Verify that Encryption Manager has been set to
allow the creation of future plaintext volumes.
Clearing the encryption configuration
IMPORTANT:
Clearing all encryption settings clears all secrets, keys, and passwords from the
controller. HP Secure Encryption will be returned to a factory-new state.
To clear all encryption settings:
1.
Clear the controller ("
" on page
IMPORTANT:
Clearing the controller is not necessary if there are no encrypted drives present or
if HP Smart Storage Administrator is operating in an offline mode.
2.
Log in to Encryption Manager ("
Logging into Encryption Manager
" on page
).
3.
Under Utilities, click Clear Encryption Configuration.
4.
A prompt appears, indicating all encryption settings will be cleared from the controller. To continue,
click Clear.