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Contents 4
Replacing a server while retaining the controller ................................................................................ 49
Preconfiguring replacement components ........................................................................................... 49
Flashing firmware .......................................................................................................................... 50
Drives .................................................................................................................................................... 50
Replacing a physical drive .............................................................................................................. 50
Validating the number of encrypted drives for license compliance ........................................................ 50
Groups .................................................................................................................................................. 51
Locating groups associated with a drive ........................................................................................... 51
Displaying log information ........................................................................................................................ 55
Running queries ...................................................................................................................................... 56
Troubleshooting .......................................................................................................................... 60
Common issues ....................................................................................................................................... 60
Lost or forgotten Crypto Officer password ......................................................................................... 60
Lost or forgotten controller password ................................................................................................ 60
Lost or forgotten Master Key ............................................................................................................ 61
Forgotten which Master key goes with which drive ............................................................................ 63
Logical drives remain offline ........................................................................................................... 64
Master key not exporting ................................................................................................................ 64
Testing the connection between HP iLO and the HP ESKM 3.1 ...................................................................... 65
Potential errors encountered ...................................................................................................................... 66
Clearing the encryption configuration ........................................................................................................ 68
Support and other resources ........................................................................................................ 69
Before you contact HP .............................................................................................................................. 69
HP contact information ............................................................................................................................. 69
Appendix ................................................................................................................................... 70
Encryption algorithms .............................................................................................................................. 70
Glossary .................................................................................................................................... 71
Documentation feedback ............................................................................................................. 74
Index ......................................................................................................................................... 75
