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A head crash, The problem is… (t roubleshoot ing t opics) – HP Designjet 9000s Printer series User Manual

Page 115

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Symptom

Items to be checked

Corrective measures

Operational temperature

Use the printer in 20 to 25 °C
temperature range.

Media jams occur frequently

Media type

Check whether the media type setting
matches the type of media loaded. See
How do I...Install a media roll in the
printer in the printer and Remove a
media roll from the printer.

Use our recommended media. See Tell
me about.Ordering media.

Media setting

Load the media correctly. See Replace
a jammed media roll

Check whether there are any
obstructions in the carriage path or the
media path.

Remove any obstructions. See The
Problem is.. A head crash

Print is slow

Operational temperature

Use the printer in 20 to 25 °C
temperature range.

A head crash

Clear head crashes by following the instructions on the front panel.

1.

A front panel instruction is displayed.

* : head crash type 1 or 2. See The problem is.. an error message — Media crash.

ENWW

A head crash

105

The

problem

is…

(t

roubleshoot

ing

t

opics)