HP ProLiant DL380 G5 Server - Manual (Page 94)

System restart to disk-based utilities fails for NetWare
If you click Reboot on the Insight Manager display, and select the option to boot to the disk-based utilities, the server
might fail to start the disk-based utilities. Use the System Configuration utility to verify that the utilities are actually
installed on the system partition.
Inability to view Web pages on the NetWare server
1. Verify that the latest Novell operating system patch is installed on the server to provide a recent version of
TCPIP.NLM
. Download the latest patch from the Novell Website, and install the patch on the server.
2. Verify that a
HOSTS
file resides on the NetWare server in the
SYS:ETC
subdirectory. The HP HMMO Utility
(CPQHMMO) requires a HOSTS file to support server Web pages from the server. This file contains the IP
address and the server name.
NOTE: The Novell NetWare software has been tested with Microsoft Internet Explorer 4.0, 5.0, or higher and
Netscape Navigator 4.05, 4.51, and 4.70.
Problem using disk imaging software
Global unique identifiers are the same for all devices when using disk imaging software on
servers
Solution 1
If the disk image has not been taken, perform the following procedures after installing the Management Agents on the
source machine and capture the image before restarting the Management Agents.
1. Uninstall all Management Agents from one of the devices.
2. Use the Disk Imaging software to copy the configuration from the device without the Management Agents
installed.
3. Use the disk image to copy to the target devices.
4. Reinstall the Management Agents on all the devices.
Solution 2
If the disk image has already been deployed, perform the following procedures to remove the image from each target
device.
The Global Unique Identifier information is stored in a 16-byte file on the
SYS:\SYSTEM
subdirectory of the
NetWare server. This file is created and populated with the Global Unique Identifier when HP Systems Insight
Manager performs an SNMP SET command to the NetWare server.
1. To remove the permanence of the Global Unique Identifier, delete the file
\SYSTEM\CPQBSSA.CFG
, in the
NetWare SYS volume.
2. After the file is deleted, restart the Management Agents. HP Systems Insight Manager assigns a new Global
Unique Identifier when the system is discovered.
Appendix A Troubleshooting 94