Hp designjet online – HP Designjet 8000 Printer series User Manual

Page 220

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The cable you are using (by part number) and where you purchased it

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The type of interface used on your printer (FireWire, USB, or network)

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The software name and version you are currently using

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If the problem is a system error it will have an error number; record the error number and have
it ready

HP Designjet Online

Enjoy a world of dedicated services and resources to ensure you always get the best performance from
your HP Designjet products and solutions.

http://www.hp.com/go/

designjet/

for unrestricted access to:

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Downloads — the latest printer firmware, drivers, software, media profiles, etc.

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Technical support — online troubleshooting, customer care contacts, and more

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Forums for direct contact with the experts, both HP and your colleagues

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Warranty tracking online, for your peace of mind

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Technical documentation and training videos

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Latest product information — printers, supplies, accessories, software, etc.

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Supplies Center for all you need to know about ink and media

By customizing your registration for the products you have purchased and your type of business, and by
setting your communication preferences: you decide the information you need.

HP Designjet Online is available in English, German, French, Italian, Spanish, Portuguese, Japanese,
Korean, Simplified Chinese, and Traditional Chinese.

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Chapter 18 Tell me about… (getting help topics)

ENWW

Tell me ab

ou
t… (

ting
help

ics
)