HP Designjet 8000 Printer series - Manual (Page 143)

Symptom Items to be checked Corrective measures
Poor print quality Media type Check for improvement by changing the
settings of the heater temperature, print
mode, RIP, etc. If there is no
improvement, check that the media is
supported. Replace the media with
another type. See
How do I get the best
image quality
Ink type For best results, use genuine HP inks.
See Tell me about...
Ink Cartridges
.
Printhead cleaning Clean the printhead. See Normal
printhead recovery .
Color stripe is not on. Set the color stripe. See Tell me about…
MEDIA REG Menu —
Color stripe setting
(COLOR STRIPE) .
Operational temperature Use the printer in a 20 to 25 °C
temperature range.
Calibrate media Perform a Media Advance Calibration.
See
Calibrate media advance
Media jams occur frequently Media type Check whether the media type setting
matches the type of media loaded. See
How do I load/unload media .
Use our recommended media. See Tell
me about…
Ordering media and How do
I load/unload media
Media loading Load the media correctly. See How do I
load/unload media .
Check whether there are any
obstructions in the carriage path or the
media path. Remove any obstructions. See The
problem is…
A printhead crash .
Printhead height Raise the Printhead height. See Change
the printhead height .
Printing is slow Operational temperature Use the printer in a 20 to 25 °C
temperature range.
USB Version Make sure the printer is not connected to
a USB 1.0 port.
ENWW The problem is… (checklist) 133
Th
e pr
ob
lem
is…
(tr
ou
blesh
oo
tin
g
to
p
ic
s)