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HP Insight Management-Software User Manual

Page 176

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VC Domain status is "Mismatch Configuration" after cancel a VC Domain
Maintenance operation fails

This situation occurs when the server profiles from a VC Domain managed by VCEM have changed
and do not match the existing server profiles in the VCEM database. For example, restoring an
old VC Domain backup that has a different server profile from the current VC Domain in the VCEM
database.

In such cases, VCEM changes the VC Domain status to "Mismatch Configuration," and the VC
Domain Group to, "Configuration in sync." To continue managing this VC Domain with VCEM,
click VC Domain Maintenance to resynchronize the VC Domain configuration and server profiles.

Server profile job completed successfully but changes have not occurred

If a VC Domain is managed by VCEM, and Onboard Administrator is brought out of VC mode,
the following error message appears the next time you log in to VCM:

The HP Virtual Connect has lost its login credentials for the HP Onboard

Administrator (OA). OA may have been replaced or reset to factory

defaults. To ensure proper operation, these credentials must be

reestablished.

When the Onboard Administrator credentials are provided, an error message appears stating that
the credentials are not valid. This situation can occur when:

Onboard Administrator is replaced or reset to factory default settings.

The clear vcmode command was executed in the Onboard Administrator command line
interface.

The VC Ethernet modules were temporarily replaced by another BladeSystem c-Class
interconnect module.

As a result, VCEM might display incorrect job results such as, "Completed with success," even
though the server profile changes have not taken effect. The ability of VCEM to manage server
profiles might also be affected for:

Creating an unassigned server profile

Editing of an assigned server profile

Assigning a server profile

Deleting a server profile

Unassigning a server profile

The following bay operations might also be affected:

Incorrect information might be displayed for power status, the server model, and serial number

Power buttons might not perform the expected operations

In addition, after logging in to the VCM user interface, the following warning message might
appear:

The HP Virtual Connect has lost its login credentials for HP Onboard

Administrator (OA). OA may have been replaced or reset to factory

defaults. To ensure proper operation, these credentials must be

reestablished.

This situation occurs because VCEM relies on proper communication from the VCM to the Onboard
Administrator to retrieve and change configurations, statuses of the physical devices inside the
enclosure, and perform server power all on and off operations.

To correct this issue, restore communication between the Onboard Administrator and VCM by
performing the following:

176

Troubleshooting VCEM

This manual is related to the following products: