HP Insight Management-Software - Manual (Page 7)

MAC, WWN, and Serial Number management.......................................................................164
Duplicate MAC and WWN address assignments.....................................................................164
Unauthorized error when trying to access the VCEM home page................................................164
A job appears with Failed status.............................................................................................164
Enclosure has two Onboard Administrators, and one fails..........................................................164
VCEM is prompting for Onboard Administrator credentials on a configured VC Domain................165
VCM does not accept Onboard Administrator credentials..........................................................165
Unable to add VC Domain to a VC Domain Group...................................................................165
Unable to add an unconfigured VC Domain to a VC Domain Group...........................................166
Cannot manage a VC Domain when VC module failover is taking place.....................................166
VC Domain displays Missing External Manager lock status........................................................166
VC Domain displays Configuration Mismatch status..................................................................167
VC Domain displays Connectivity failure status.........................................................................167
Cannot resynchronize VC Domain that is in Configuration Mismatch state....................................168
Operations fail in a VC Domain or VC Domain Group under maintenance status..........................169
Remove from VC Domain Group job is successful but with errors.................................................169
Resolving an expired license status..........................................................................................170
Resolving database operation errors........................................................................................170
Errors occur while loading VCEM pages..................................................................................170
Failed to execute VCEM operation because VC firmware not supported.......................................171
Creating a server profile or adding a VC Domain with a server profile to a VC Domain Group
fails....................................................................................................................................171
Removing VCEM..................................................................................................................171
Backing up and restoring VCEM.............................................................................................172
Cannot change the MAC/WWN/Serial Number ranges in VCM when there are server profiles.....172
VCEM database is inaccessible or irretrievable with no backup, or VCEM file systems are corrupt
with no backup....................................................................................................................172
Enclosure has a hardware failure and must be replaced.............................................................173
Replacing VC modules..........................................................................................................174
Replacing VC modules in a VC Domain managed by VCEM.................................................174
Replacing VC modules in interconnect bays three to eight in a VC Domain Managed by VCEM
without removing the VC Domain from the VC Domain Group................................................174
Failover fails to initiate with an ERROR (30) - Could not initiate failover; nested exception is:
java.net.SocketTimeoutException: Read timed out......................................................................175
VC Profile Failover fails during Onboard Administrator replacement............................................175
After a VC Domain is removed from a VC Domain Group in VCEM, a profile with external-managed
status cannot be edited through VCM......................................................................................175
Server profile edit operation fails when target server is powered on.............................................175
VC Domain status is "Mismatch Configuration" after cancel a VC Domain Maintenance operation
fails....................................................................................................................................176
Server profile job completed successfully but changes have not occurred......................................176
Systems Insight Manager customizations for VCEM have not taken place.....................................177
After a server profile failover, some connections defined in the server profile are not functional.......177
VCEM page displays "Communication with the Systems Insight Manager server has been lost"......177
VC Domain not discovered by Systems Insight Manager............................................................177
Create VC Domain Group or Add VC Domain to VC Domain Group operations fail and the message
"An invalid boot LUN was entered. Check the storage arrays for the proper LUN number"
appears..............................................................................................................................178
Profile move, assign, or failover operations fail and the message "An invalid boot LUN was entered.
Check the Storage arrays for the proper LUN number" appears..................................................178
Profiles fail to boot from Direct Attached SAN Fabric after relocation to another enclosure..............179
14 Support and other resources...................................................................180
Information to collect before contacting HP...............................................................................180
How to contact HP................................................................................................................180
Contents 7