HP LaserJet 5200 Printer series - Manual (Page 111)

Solving general printing problems
Printer selects media from the wrong tray.
Cause Solution
The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found
on the Page Setup menu within the program.
Remove any media in other trays to make the printer select
from the correct tray.
For Macintosh computers, use the HP Printer Utility to change
the priority of the tray.
The configured size does not match the size of the media that
is loaded in the tray. Through the control panel, change the configured size to
match the size of the media that is loaded in the tray. Also,
change the media-size window, located on front upper right of
the tray, to match the media-size settings.
Tray 2: Make sure that the media-size dial matches the media
loaded in the tray.
Printer does not pull paper from tray.
Cause Solution
The tray is empty. Load paper in the tray.
The paper guides are set incorrectly. To set the guides correctly, see Configuring trays
on page 53 .
For tray 2, make sure that the leading edge of the paper stack
is even. An uneven edge can prevent the lift plate from rising.
Paper curls when it exits the printer.
Cause Solution
The paper curls when it exits to the top output bin. Open the rear output bin to allow the paper to exit in a straight
path through the printer.
Turn over the paper that you are printing on.
Reduce the fusing temperature to reduce the curling. (See
Print Quality submenu on page 27 .)
First sheet of media jams in the print-cartridge area.
Cause Solution
A combination of high humidity and high temperature is
affecting the media. Adjust the printer for high humidity and high temperature
conditions.
ENWW Solving general printing problems 99