Availability, Hardware service, Extended warranty – HP Laserjet 1200 User Manual
Page 190: Availability hardware service extended warranty
188 Chapter 12 Service and support
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Availability
Hewlett-Packard provides a variety of service and support
options around the world. The availability of these programs
varies depending upon your location.
Hardware service
If your hardware fails during the warranty period,
Hewlett-Packard offers the following support options:
●
Hewlett-Packard repair services: Hewlett-Packard will
arrange to pick up the unit, repair it, and return it to you within
5 to 10 days, depending on your location.
●
Hewlett-Packard authorized service provider: You can
return the unit to a local authorized service dealer.
Extended warranty
HP SupportPack provides coverage for the HP product and all
HP-supplied internal components. The hardware maintenance
covers a one-to-five year period from date of the HP product
purchase. The HP SupportPack can provide Express Exchange
or onsite service. The customer must purchase HP SupportPack
within 90 days of the HP product purchase. Get more support
information from the following HP Web site:
or contact the Customer Care Service and Support group; see
for the appropriate phone numbers and
information.