Troubleshooting, Common problems, Troubleshooting 129 – Acer 4330 User Manual
Page 139: Chapter 4
Chapter 4
129
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 185.
Symptoms (Verified)
Go To
Power On Issue
Page 130
No Display Issue
LCD Failure
Page 133
Internal Keyboard Failure
Page 133
Touchpad Failure
Page 134
Internal Speaker Failure
Page 134
Internal Microphone Failure
Page 136
ODD Failure
Page 138
Modem Failure
Page 141
Wireless Failure
Page 141
Acer EasyLaunch Button Failure
Page 142
Thermal Unit Failure
Page 142
Other Functions Failure
Page 143
Intermittent Failures
Page 144
Undetermined Failures
Page 144
Chapter 4