Alliance Laundry Systems HWTB21 - Manual (Page 120)

Error Codes
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EC:20 Unreadable Card Faulty card or dirty contact. Clean chip on card or card
reader contacts. Try card again. If error persists, card
may be faulty.
EC:21 Security ID Mismatch Incorrect card. Use card with correct security code.
EC:22 Site Code Mismatch Incorrect card. Use card with correct site code.
EC:23 Card Maximum Value Exceeded Value on card over max. Use a card which does not
exceed maximum value.
EC:24 Insufficient Memory on Card Card memory is full. Download card contents to PC and
clear card for re-use.
EC:25 Card Reader Malfunction Faulty card reader. Replace card reader.
EC:26 Card Write Error Try card again. If error persists, card may be faulty.
EC:27 Diagnostic Test Card Write Failure Faulty card reader. Replace card reader.
EC:28 Diagnostic Test Card Read Failure Faulty card reader. Replace card reader.
EC:29 Diagnostic Test Memory Test Failure Faulty card reader. Replace card reader.
EC:2A Diagnostic Test Card Interface Failure Faulty card reader. Replace card reader.
EC:2b Diagnostic Test Flash Checksum Failure Faulty card reader. Replace card reader.
EC:2C Biberon or Non-biberon Device Failure Faulty card reader. Replace card reader.
EC:2d Firmware Update Failed,
S/W (Software) Intact Firmware load failed. Replace card reader.
EC:2E Firmware Update Failed, S/W Not Intact Faulty firmware in reader. Replace card reader.
EC:2F Firmware Updated, S/W Not Intact Faulty firmware in reader. Replace card reader.
EC:30 Timeout Error Replace card reader.
EC:31 Hotlisted Card Inserted Into Reader Card hotlisted. Control will destroy card.
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be faulty.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be faulty.
Right most
DP (decimal
point)
Lit Network Communication Error Communication problem. Wait for 1.5 minutes for error
to clear. If error doesn’t clear, power-down and power-
up the machine. If error persists, replace control or
network board.
Alrm Break-in Alarm Error Service the door or coin vault switches.
OFF Break-in Alarm Shutdown Error Service the door or coin vault switches.
E:FL Fill Error Pressure switch fails to open in 30 minutes in any fill
agitate cycle.
E:dr Drain Error Maximum drain time exceeded or water sensed at end of
spin step.
Display Description
Cause/
Corrective Action
Table 15