Securitron SAM2-24 - Manual (Page 10)

PN# 500-10450
Page 10 Rev. B, 02/12
APPENDIX A
Troubleshooting
Problem Lock Does Not Generate a Magnetic Field Points of Reference
Check for specified voltage at Magnalock Section 2
Solution
Check for specified current draw at Magnalock Section 2
Problem Reduced Holding Force Points of Reference
Check DC power source is Full-Wave Rectified
(Half-wave Rectifier or AC Power unacceptable)
Section 6.2
Check for specified voltage at Magnalock Section 2
Check for specified current draw at Magnalock Section 2
Check strike mounting for proper installation Sections 5.6-5.7
Solution
Check the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned
Section 7
Problem The Magnalock Does Not Release Points of Reference
Make sure no voltage is present at Magnalock Section 2
Make sure the Magnalock is not drawing current Section 2
Check if the strike is sticky and hard to release Section 7
Solution
Check the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned
Section 7
Problem The Magnalock is Dirty or Rusty Points of Reference
Solution Improper cleaning – Maintenance Equipment Section 7
Problem
Electronic Noise Interference with
Access Control System
Points of Reference
Solution
Check for voltage from Magnalock to door frame.
There should be no voltage present.
Section 2
IF PROBLEMS PERSIST CALL SECURITRON TOLL FREE
(800) MAG-LOCK
(800) 624-5625
Appendix B
Wire Gauge Factoring
1.1 Remote Power Supply
 The Magnalock requires adequate voltage and current for proper operation.
 Resistance is created by the length and gauge (size) of the wire being used.
 An accurate estimated distance from the power supply to the opening is crucial.
 For superior operation the correct size gauge wire must be used.
 The devices used operate the best with the least amount of resistance on the source.
 Using the correct gauge wires protects against large voltage and current (load) losses.
 The gauge is determined by the wire distance, voltage and current of all devices.
1.2 Determining Wire Gauge
 Follow Example A (24VDC system) below.
 Use Table 1 to choose the correct wire gauge for the application.