Luminex FLEXMAP 3D User Manual - Manual (Page 54)

Power Supply Problems
Power supply problems often involve a blown fuse, faulty electronic component, or
disconnected cable.
CAUTION: Whenever you deal with a potential electrical problem, be careful
to avoid electrical shocks.
TABLE 1. Power Supply Problems
Symptom Possible cause Solution
The Luminex ® FLEXMAP 3D ®
instrument will not turn on.
The power cord is disconnected. Plug in the power cord.
No voltage is coming from the electrical
outlet. Verify that the electrical outlet is
operational.
The power supply is faulty. Contact Technical Support.
A fuse has burned out See the section titled Replacing Fuses .
Use extreme care when replacing a fuse.
Fuses continue to open (blow). A component has a short circuit. Contact Technical Support.
Communication Problems
Communication problems described in this section involve the links between the data system
(PC and software) and the Luminex
® FLEXMAP 3D ® instrument. This section does not
address communication issues with other peripheral devices.
“Communication” refers to the transfer of data between the PC and the FLEXMAP 3D ®
instrument, including the current status of the instrument, instrument control, sample
acquisition, session uploading, and start, stop, and pause features.
TABLE 2. Communication Problems
Symptom Possible cause Solution
The PC cannot establish
communication with the
FLEXMAP 3D
® instrument.
The communication cable is unplugged or
plugged into the wrong port. Plug in or move the communications cable.
The FLEXMAP 3D ® instrument is not
turned on.
Turn off the PC. Turn on the FLEXMAP
3D
® instrument and then turn on the PC.
Luminex ® FLEXMAP 3D ® Hardware User Manual
44
For research use only. Not for use
in diagnostic procedures.