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Troubleshooting, Overview, Chapter 4 troubleshooting – Luminex FLEXMAP 3D User Manual User Manual

Page 53: Chapter 4: troubleshooting

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Troubleshooting procedures help users identify and remedy problems with the instrument.

Overview

To troubleshoot a problem, locate the symptom in one of the tables in this chapter, determine
the cause from the listed possibilities, and remedy it with the provided solution.

This chapter supplies information about the following topics:

• Power Supply Problems

• Communication Problems

• Clogs

• Pressurization Problems

• Fluid Leaks

• Sample Probe Problems

• Calibration Problems

• Verification Problems

• Acquisition Problems

• Bead Detail Irregularities

Contact Luminex Technical Support in the U.S. and Canada by calling 1-877-785-BEAD
(-2323). Outside of the U.S. and Canada, call +1 512-381-4397. Contact Luminex Technical
Support in Europe by calling +31 162 408 333. Email inquiries to

[email protected]

.

Additional information is available on the Luminex website. Search the desired topic or
navigate through menus. Also, review the website’s FAQ section. Enter

http://

www.luminexcorp.com

in your browser’s address field. Click Support> Support Login to log

into the Support FAQ site.

This chapter does not troubleshoot problems with the PC. For help with PC problems, please
contact the technical support department for the manufacturer of your PC.

Chapter 4: Troubleshooting

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