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Trouble-shooting by symptom (cont.) – TROY Group MICR_IRD 3005 Security Printing Solutions User’s Guide User Manual

Page 146

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Section 8

Troubleshooting / Error Messages

Security Printing Solutions User’s Guide -- 50-70410-002 Rev. A

8-9

Trouble-
shooting by
Symptom
(cont.)


Printer does not respond to a MICR
print request after the administrator
password is entered.


Invalid administrator password was
entered.


Enter the correct administrator
password.

NOTE: If the administrator password
has been lost or forgotten, perform the
following three steps:

1. Print a configuration page using

the printer control panel or TROY
Printer Utility.


2. Do not continue to print MICR

jobs.

3. Call TROY Technical Support for

assistance.