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1 reset the nsa, 2 enabling scripting of safe activex controls, Section 17.4.1 – ZyXEL Communications NSA210 User Manual

Page 344

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Chapter 17 Troubleshooting

NSA210 User’s Guide

344

• Make sure your Internet browser does not block pop-up windows and has

JavaScripts and Java enabled. See

Appendix B on page 389

. With Internet

Explorer 6, you may also have to enable scripting of safe ActiveX controls. See

Section 17.4.2 on page 344

.

17.4.1 Reset the NSA

If you forget your password or cannot access the web configurator, use the
RESET button at the rear of the NSA. When you use the following reset
procedure, the system name and admin password are returned to the factory
defaults.

You may need to close and re-open the NAS Starter Utility to discover the NSA.
This is because the NSA automatically re-acquires IP address information, so its IP
address may change since. If no IP address information is assigned, the NSA uses
Auto-IP to assign itself an IP address and subnet mask. For example, you could
connect the NSA directly to your computer. If the computer is also set to get an IP
address automatically, the computer and the NSA will choose addresses for
themselves and be able to communicate.

1

Press and hold the RESET button (for about two seconds) until you hear a beep,
and then release it.

2

The NSA automatically restarts to complete the reset.

I forgot the password.

• The default password is 1234.
• If you have changed the password and forgotten it, you will have to reset the

NSA.

17.4.2 Enabling Scripting of Safe ActiveX Controls

If pages of the web configurator do not display properly in Internet Explorer,
check that scripting of safe ActiveX controls is enabled.