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Copying problems – Xerox FaxCentre 2218 User Manual

Page 193

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Xerox FaxCentre 2218 User Guide

Page 10-15

Troubleshooting

Copying Problems

CONDITION

SUGGESTED SOLUTION

The LCD does not turn on

Check that the product is plugged into an electrical receptacle and
ensure that there is power to the receptacle.

Ensure the ON/OFF switch is in the ON position.

Copies are too light or too dark

If the original is light, use the Lighten/Darken key to darken the
image. Check to see if Toner Save mode is enabled.

If the original is dark, use the Lighten/Darken key to lighten the
image.

Smears, lines, marks, or spots
on copies

If defects are on the original, press the Lighten/Darken key to
adjust the image.

If no defects are on the original, clean the Document Glass and
underside of the Document Feeder.

If a line is present when using the Document Feeder and not when
using the Document Glass, clean the CVT glass. For stubborn
spots use a crumpled up piece of paper or a credit card. Refer to
“Cleaning the Document Glass and Constant Velocity Transport
(CVT) Glass” on page 9-2
.

If the problem still persists, clean the Drum Cartridge. Refer to
“Maintenance Tools” on page 8-16 for instructions.

Copy image is skewed

Ensure that original is positioned correctly on the Document
Glass
.

Check that copy paper is loaded correctly.

Blank copies

Ensure that the original is face down on the Document Glass or
face up in the Document Feeder.

Locate the Scan Lock switch on the underside of the scanner.
Make sure that the Scan Lock has been moved to the unlocked
position.

Image rubs off the copy easily

Replace the paper in the tray with paper from a new package.

In high humidity areas do not leave paper in the product for
extended periods of time.

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