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Problem and solutions charts, Problems at installation – Xerox FaxCentre 2218 User Manual

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Page 10-14

Xerox FaxCentre 2218 User Guide

Troubleshooting

Problem and Solutions Charts

The following chart lists some conditions that may occur and the recommended solutions.
Follow the suggested solutions until the problem is corrected. If the problem persists, please
call for service.

Problems at Installation

PROBLEM

PROBABLE CAUSE

SUGGESTED SOLUTION

Grinding noise at power
up.

Scan Lock

Power down.

Locate the Scan Lock switch on the underside
of the scanner.

Make sure that the Scan Lock has been moved

to the unlock position (

)

.

Packing material remains in

tray(s)

Power down.

Remove all remaining packing material from
the trays.

Smears, lines, marks or
spots on copies.

Document Glass or Document

Feeder

Clean the Document Glass and the underside
of the Document Feeder.

)

Refer to the User Guide for cleaning

instructions.

Original

Verify there are no defects on the original.

Irregular faded patches

Toner unevenly distributed

Remove the toner cartridge.

Shake it gently to distribute the toner evenly.

Reinstall the toner cartridge.

Paper Quality

Ensure the paper used in the machine meets
the specifications provided in the User Guide.

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