ZyXEL Communications Prestige 310 - Manual (Page 9)

Prestige 310 Broadband Sharing Gateway
Customer Support ix
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the ways listed below.
When Contacting Customer Support Representative
When you contact your customer support representative have the following information ready:
•
Prestige Model and serial number
•
Information in Menu 24.2.1 –System Information
•
Warranty Information
•
Date you received your Prestige
•
Brief description of the problem and the steps you took to solve it.
EMAIL – Support Telephone Web Site
Method
Region EMAIL – Sales Fax FTP Site
Regular Mail
[email protected]
[email protected] +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Worldwide
[email protected] +886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
[email protected] +1-714-632-0882
800-255-4101 www.zyxel.com
North
America
[email protected] +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] +45-3955-0700 www.zyxel.dk
Scandinavia
[email protected] +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
[email protected] +43-1-4948677-0
0810-1-ZyXEL
0810-1-99935 www.zyxel.at
Austria
[email protected]
+43-1-4948678
ftp.zyxel.at
Note: for Austrian users with *.at
domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
[email protected]
+49-2405-6909-0
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[email protected] +49-2405-6909-99 ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.